Terms of Service

These Terms of Service (“Terms”) are between Resonate Tech., Inc. (“Company”) and you (“Customer”). The Terms govern your use of the Company’s SaaS services, including AI Studio and 0CodeTools (collectively, the “Services”).

 

1. Use of Services

1.1 AI Studio

AI Studio is an AI-powered content generation service that integrates with HubSpot, allowing users to process CRM data with leading language models such as OpenAI GPT-4, Google Gemini Pro, Cohere, and Anthropic Claude 3. It includes document retrieval and web browsing functions for bulk processing CRM data, creating action chains to process data (e.g., formatting company names, identifying gender of contacts, categorizing and organizing CRM data), generating content (e.g., sales emails, opening lines for emails, replies to customers), and enriching data with web searches.

1.2 0CodeTools

0CodeTools is a HubSpot app designed to extend the capabilities of HubSpot Workflows. Key features include:

Adding notes to timelines

Finding and associating records

Updating association labels

Copying associations from other records

Removing associations

API webhook connections

Sending Telegram notifications

Creating pages or database items in Notion

Sending emails with SendGrid

Extracting web data

Generating quotes

Adding taxes to quotes and invoices

Adding line items from the product library

Introducing random delays

Deleting records

 

1.3 Customer Usage

Customer may access and use the Services in accordance with the features and functionalities of their subscribed plan. Each plan allocates a certain number of tokens or actions corresponding to service usage. The Customer shall not misuse the Services, including but not limited to attempting unauthorized access or usage. Exceeding plan limits by more than 2x will be considered a license violation, and the Company reserves the right to block the account without future access to the Services.

 

2. Integration with Third-Party Services

The Services integrate with various third-party platforms, such as HubSpot, Telegram, Notion, and SendGrid. Customer’s use of the Services through these platforms is subject to their respective terms of service and privacy policies.

 

3. Subscription and Payment

The Services are offered in various subscription plans, with pricing ranging from $50 to $449 per month, depending on the number of tokens or actions consumed. A free version of AI Studio provides 50,000 AI tokens for experimentation, free version of 0CodeTools provides 100 actions per month. The terms, pricing, and usage limits of each plan are detailed on the Company’s website and are subject to change at the Company’s discretion. The purchase of a Service plan constitutes acceptance of these Terms and any applicable conditions set forth on the Company’s website.

 

4. Proprietary Rights

The Services and all intellectual property rights in the Services are and will remain the exclusive property of the Company. Customer shall not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of the Services.

 

5. Confidentiality

Customer shall maintain the confidentiality of all information and data related to the Services and shall not disclose such information to any third party without the Company’s prior written consent.

 

6. Warranty Disclaimer

The Services are provided “as is” and the Company makes no representations or warranties, express or implied, regarding the Services, including without limitation any warranties of merchantability or fitness for a particular purpose.

 

7. Limitation of Liability

The Company shall not be liable to Customer or any third party for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Services, even if the Company has been advised of the possibility of such damages.

 

8. Termination

The Company may terminate these Terms by providing written notice to Customer. Customer may terminate the Services through the billing self-service portal. After termination notice, the Services will still be provided to Customer until the end of the billing period.

Additionally, if a Customer triggers more than 2x the actions available for their plan, resulting in overflowing our services with requests that can't be processed, this will be considered a license violation and may lead to immediate contract termination. In such cases, the Company reserves the right to terminate the Customer's access to the Services without prior notice.

 

9. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any principles of conflicts of law.

 

10. Entire Agreement

These Terms constitute the entire agreement between the parties with respect to the use of the Services and supersede all prior understandings and agreements, whether written or oral, relating to the subject matter of these Terms.

 

11. Modification

The Company may modify these Terms at any time upon written notice to Customer, and Customer’s continued use of the Services after such notice will constitute their acceptance of the modified Terms.

By subscribing to the Services, Customer acknowledges that they have read and agree to be bound by these Terms.

 

12. CONTACTING US

If you have any other queries in relation to this terms of service, please contact us using the following contact information:
 
Resonate Tech., Inc. 
Email: support@resonatehq.com