Resonate ("we", "our", or "us") is committed to protecting the privacy of its users ("Users" or "You"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the resonatehq.com website and our apps: 0CodeTools, AI Studio for HubSpot, and B2B Data Enrichment (collectively referred to as the "Service").
Resonate's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. This means that:
We collect information you provide directly to us when you:
This information may include:
When you use our Service, we automatically collect certain information, including:
We use cookies and similar tracking technologies to collect information about your use of our Service. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of the Service.
We use the information we collect to:
We may share your information as follows:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
If you use our Service through HubSpot, your data may be processed in accordance with HubSpot's privacy policy.
We use various data processors to deliver our Service, including Google Cloud, AWS, Bubble.IO, OpenAI, and DeepL. Your data is processed in accordance with their respective privacy policies and our data processing agreements with them.
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.
You have the right to:
To exercise these rights, please contact us at support@resonatehq.com.
Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13, we will delete that information.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
In order to provide our AI-powered services, particularly through AI Studio for HubSpot, we may share certain data with third-party AI models and tools. This may include:
Before processing your data using AI models or third-party tools, we will obtain your explicit consent. This consent is separate from the Google OAuth consent and any other general service agreements. You will be presented with a clear option to:
You can withdraw this consent at any time through your account settings or by contacting our support team.
We take additional measures to protect your data when using AI models and third-party tools:
12.1 Data Collection and Sources
Our B2B Fresh Data Enrichment App does not create new contacts or enrich existing contacts with email addresses in HubSpot. Instead, it leverages data from reputable third-party B2B data providers such as Crunchbase, Apollo, Zoominfo, SemRush, SimilarWeb, BuiltWith, Datagma, Cognism, Lusha as well as publicly available online business information. Additionally, we utilize advanced AI models, specifically OpenAI’s GPT-4 and Google’s Gemini Pro, to prepare and enrich company and contact profiles with relevant publicly available business information.
12.2 Compliance and Data Privacy
Our app does not collect sensitive information as defined in HubSpot’s Customer Terms of Service. We strictly adhere to data privacy regulations and only enrich data with business-related, publicly available information. The privacy policies of our third-party data providers govern the data we utilize.
12.3 Purpose and Usage
The data from our app is used solely for enriching existing contacts within the user’s HubSpot account, providing AI-powered business insights to enhance customer relationships and marketing effectiveness. We do not sell data to other companies or use it for unauthorized purposes.
12.4 Legitimate Interest and Opt-Out
Our data processing is based on legitimate interests for B2B marketing purposes. We provide clear opt-out options and honor all data subject rights requests. Users can opt-out by visiting our opt-out request page: B2B Data App Opt-Out.
12.5 Responding to Privacy Rights Requests
We have an established process for handling privacy rights requests. Although we do not create records in HubSpot, we notify customers via email of any individual privacy rights requests received. This ensures that customers do not violate any individual privacy rights invoked.
If you have any questions about this Privacy Policy, please contact us at:
